Symptoms
- Toshiba Satellite Dvd Player Not Working Windows 10
- Hp Laptop Dvd Player Not Working Windows 10
- Windows Dvd Player Not Working Windows 10
Your CD or DVD drive is not showing up in File Explorer Windows 10, and the device is marked with a yellow exclamation point in Device Manager. After you open the device's Properties dialog box, one of the following errors is listed in the Device status area:
- Windows cannot start this hardware device because its configuration information is incomplete or damaged. (Code 19)
- The device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
- A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)
- Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
- Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
- SOLVED DVD not working after Windows 10 installation. Aug 4, 2015 Messages 6 Reaction score 1. Aug 4, 2015 #1 My DVD player is not working on either laptop since.
- Mar 24, 2017 DVD Player not working after automatic Microsoft update, software A few days ago there was an automatic update to my Windows 10 operating system. After the update when I put a DVD into the multimedia optical drive, all I get is the message, 'Insert a DVD into the drive.'
- In fact, you might even need to use a DVD drive to install Windows 10 on your computer. One of the common complaints I have encountered among users is the loss of their DVD or CD drive after.
- Jan 08, 2019 How to Fix a DVD or CD Drive Not Working or Missing in Windows 10 Use Windows Update to Fix Windows 10 DVD Drive Issues. Reinstall or Update Driver in Device Manager. Remove Virtual Drive Software. Virtual drive software, which is used to mount disc images (ISOs). Check Your BIOS/UEFI Settings.
- Aug 25, 2015 Microsoft has included the DVD Player software for free in Windows 10, but only if you’re upgrading from any of the following versions: Windows 8 or 8.1 with Windows Media Center. It’s free for a limited time, but Microsoft hasn’t given any indication as to how long that will be.
This issue may have occurred after one of the following situations:
- You upgrade the Windows operating system.
- You install or uninstall CD or DVD recording programs.
- You uninstall Microsoft Digital Image.
Is Your Windows DVD Maker Not Working on Windows 10? If you are currently running Windows 10 on your computer, it won't be a surprise if you get problems such as runtime error, unexpected termination, and file importation errors whenever you run the Windows DVD maker.
Resolution
Quite a lot of users find their CD or DVD disc drive not showing up in File Explorer, Disk Management or Device Manager because of the reasons above. So, to help troubleshoot the problem, here we introduce 7 best ways that proved to be able tofix CD/DVD disc drive missing in Windows 10. Apply each of the solutions until the CD/DVD drive icon is back on your Windows computer.
7 solutions to show hidden CD/DVD devices:
PAGE CONTENT:
- Solution 1. Show hidden (Unhide) CD/DVD Devices in Windows 10
- Solution 2. Uninstall IDE ATA/ ATAPI Controllers
- Solution 3. Update or reinstall CD/DVD Driver
- Solution 4. Fix CD/DVD Drive Missing by Command Prompt
- Solution 5. Fix Corrupted Registry Entries<
- Solution 6. Create a Registry Subkey
- Solution 7. Download a Third-party CD/DVD Repair Tool
Solution 1. Show Hidden (Unhide) CD/DVD Devices in Windows 10
Have you attempted to show the hidden device in Windows 10? At times, Windows 10 update will do a reset, and restore some settings to an earlier state. As soon as your disc is not showing up as normal, try at first to unhide CD/DVD device.
Navigate to This PC -> Manage -> Device Manager -> View -> Show hidden devices.
Solution 2. Uninstall IDE ATA/ ATAPI Controllers
If solution 1 (show hidden devices) does not solve the problem, please continue.
Step 1. Locate the DVD/CD-ROM drives and IDE ATA/ATAPI controllers items. Right-click on each entry present under both 'DVD/CD-ROM drives' and 'IDE ATA/ATAPI controllers' sections one by one and select Uninstall.
Step 2. Right-click again these items and select 'Scan for hardware change' this time.
Step 3. Reboot your computer after these changes.
Solution 3. Update or reinstall CD/DVD Driver
To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website.
Step 1. Press the Windows logo key + R to open the Run dialog box.
Step 2. Type devmgmt.msc in the Run dialog box, then pressEnter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Step 3. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click 'Uninstall'.
Step 4. When you are prompted to confirm that you want to remove the device, click 'OK'.
Step 5. Restart the computer.
Solution 4. Fix CD/DVD Drive Missing by Command Prompt
Using command prompt usually increases the chance to fix CD/DVD disc missing in Windows 10, and it's comparatively simple to operate.
Step 1. To open elevated Command Prompt in Windows 10, only type CMD in the start menu search box. Right-click on the Command Prompt desktop app and choose Run as administrator.
Step 2. Copy(Ctrl+C) and paste(Ctrl+V) the following command in the Command Prompt and press Enter.
reg.exe add “HKLMSystemCurrentControlSetServicesatapiController0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
Step 3. A message 'The operation completed successfully' then appears. Close the Command Prompt window and go back to check if the CD/DVD icon is back.
Toshiba Satellite Dvd Player Not Working Windows 10
Solution 5. Fix Corrupted Registry Entries
Warnings: Registry entry needs to be taken very carefully, as any improper modifying of it can result in severe consequences. So, use the best free backup software to backup Windows 10 registry before fixing corrupted registry entries to make CD/DVD show up again.
Step 1. Press Windows+R keys simultaneously to launch a Run command. Type regedit and pressEnter.
Step 2. Follow the path
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass {4D36E965-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass {4D36E965-E325-11CE-BFC1-08002BE10318}
Step 3. Look for UpperFilters and LowerFilters strings on the right side panel.
Step 4. Right-click them and choose 'Delete'.
Solution 6. Create a Registry Subkey
Warnings: Again, Registry entry needs to be taken very carefully, as any improper modifying of it can result in severe consequences. So, use the best free backup software to backup Windows 10 before fixing corrupted registry entries to make CD/DVD show up again.
Step 1. Open Registry, as solution 4 step 1 taught.
Step 2. Follow the path
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
Step 3. Right-click on the blank space on the right panel, when the New option pops up, choose Key.
Step 4. Create a new Controller0 key under atapi key.
Step 5. Select the new Controller0 key. On the right side of the pane, right click on the blank space and choose DWORD(32-bit) Value.
Step 6. Set the name as EnumDevice1 and press Enter. Then double-click it to set the Value data as 1. Press OK to save the setting.
Step 7. Exit Registry Editor.
Step 8. Restart your computer.
Solution 7. Download a Third-party CD/DVD Repair Tool
In case that all the free methods failed to fix CD/DVD missing problem in Windows 10 unfortunately, don't give it up so early. Some third-party CD/DVD repair software is powerful enough to repair many disc problems, though most of which are not free, it's still worth a try.
Conclusion
Thank you for reading. I truly hope the solutions in this article solved your problem. If another method solved the DVD drive not showing in Windows issue, please let me know and I will make sure to mention your method here.
Active4 years, 1 month ago
After Windows 10 was upgraded, CD/DVD (TSSTcorp CDDVDW SU-208DB) stopped working.
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I was trying to uninstall and reinstall, but no success. Any hints?
EDIT:
Registry looks like this:
EDIT2:
Connection:
TN.
TN.TN.93844 gold badges1313 silver badges2323 bronze badges
3 Answers
OK did a Windows logo key -R. entered regedit.
Went to HKEY_Local_MachineSystemCurrentControlSetServicesatapi
Under it I created a folder called 'Controller0'
In Controller0 I did a 'New' (left click) and typed in 'EnumDevice1' as 'RegDWORD' and modified it to binary '1' in hex.
Exit regedit and restart computer
After the restart, I can now see the CD/DVD in device manager.
Now I can try to reload the device drivers.
This did work for me. The '?' has left my USB devices, thumbnail, nook, ipod, etc. The device manager now confirms I have a working CD/DVD but I stuck in a game and was able to start it, :) My Pc now shows the device as well, it didn't before. Hope it works for you because I have spent days trying to get this thing back again.
FrustratedFrustrated
I have fixed that by uninstalling the Toshiba Recovery Media Creator. (But I do not know why...)
Hp Laptop Dvd Player Not Working Windows 10
TN.TN.93844 gold badges1313 silver badges2323 bronze badges
Windows Dvd Player Not Working Windows 10
I have the same problem with my Samsung (TSSTcorp CDDVDW) on Windows 10. So I went out and purchased a new CDDVDW by ASSUS. Windows 10 could not find it either. Went back to Windows 7 and now I have 2 CDDVDW working just as good as before. It appears to me that in order to go with windows 10 I will have to replace my motherboard with a windows 10 compatible. Hopefully, my I7 quad core will work on a new motherboard if in fact an 1155 socket is acceptable to windows 10.
user483475user483475
protected by bwDracoAug 26 '15 at 13:10
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